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Schoox has proven to be a valuable tool for organizations looking to streamline their training processes and ensure consistency across …
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What is Schoox?
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
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What is Schoox?
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
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Schoox Learning Management System Executive Briefing Demonstration
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Product Details
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What is Schoox?
Schoox is workplace learning software designed to keep learners curious by helping to deliver more kinds of content wherever learners are, from the front line to the corporate office. And by aiming to make learning easy, accessible, rewarding, and fun, Schoox helps get learners more excited about their career development.
Schoox Features
Learning Management Features
- Supported: Course catalog or library
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Social learning
- Supported: Gamification
- Supported: Single Sign On (SSO) Enabled Learning
Additional Features
- Supported: A branded online training academy with curricula specific to a company
- Supported: Training material can be uploaded and converted into virtually any file type (DOC, PPT, PDF, all video files)
- Supported: Library is accessible via mobile device
- Supported: Custom content for corporate libraries can be created
- Supported: Courses can be customized and assigned based on user location and roles
- Supported: Public training courses can be imported into an academy
Schoox Video
Schoox is workplace learning software designed to make learning and career development easy, accessible, rewarding, and fun, so whatever learners need to know just “clicks.”
🟣 Learning activity is tracked, to help people succeed through training, skills development, and care...
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Schoox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Schoox provides employee talent development, from new hire training to manager development programs, deliver the right content and courses to every employee in a social platform that keeps them engaged.
Reviewers rate Assignments highest, with a score of 9.3.
The most common users of Schoox are from Enterprises (1,001+ employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Schoox has proven to be a valuable tool for organizations looking to streamline their training processes and ensure consistency across multiple locations. Users have found Schoox effective in transforming perceptions of learning and talent development, solving business problems through its intelligent data flow and holistic approach. The integration with third-party apps has been beneficial, allowing users to customize their training programs and easily update materials as needed. Whether it's training new staff members, developing customized training programs, or rolling out new products or menu items, Schoox has provided a centralized platform for creating, delivering, and tracking training materials. The software's affordability and ease of use have made it a popular choice for organizations of all sizes. By offering pre-made courses and providing analytics on employee training progress, Schoox has reduced training time while increasing service standards and brand knowledge. Additionally, the platform's compatibility with tablets, iPads, and smartphones has catered to team members who prefer mobile learning options. Overall, Schoox has addressed the challenges of tracking employee training, ensuring consistency in communication, and providing ongoing professional development opportunities for organizations across various industries.
Intuitive and Fluid User Interface: Users have consistently praised Schoox for its intuitive and fluid user interface, which allows for seamless navigation across platforms. Many reviewers have stated that the UI is easy to use and enables them to quickly find what they are looking for, even if they have never used a particular feature before.
Highly Customizable Testing Feature: The testing feature in Schoox has received high praise from users. Several reviewers have commented on the flexibility it offers, allowing them to create their own questions and answers. They appreciate the availability of multiple question formats and the efficiency of creating tests quickly using pre-built templates.
Organized Training System: Users commend Schoox for its well-organized training system. Many reviewers have expressed appreciation for the ability to break down training into curricula, courses, lectures, and on-the-job training. They find it highly beneficial that different categories can be created for different curricula, enhancing overall organization and management of training materials.
Syncing Issues: Users have mentioned that it has been challenging to sync data from HotSchedules to Schoox, especially when employees have the same first and last names. Some users suggest using email identification instead of relying solely on employee names for syncing purposes.
Copy and Paste Limitations: The copy and paste function within Schoox is limited, as it only allows copying within the same course or test. This restriction makes it difficult for users to create similar courses or tests efficiently.
Difficulty in Finding Reports: Users have found it time-consuming and not intuitive to find the right report for training in Schoox. Some users suggest improving the search functionality to make it easier to locate specific reports.
Users have made the following recommendations about Schoox:
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Users recommend using Schoox for certifications and training. They have found it to be a valuable tool for obtaining certifications and acquiring training in various areas.
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Users praise Schoox for its high-quality performance and have never been disappointed with the program. They feel that Schoox delivers on its promises and provides a reliable platform for their learning needs.
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Users find Schoox easy to use and appreciate its usefulness as a communication tool for sharing information with their teams. They believe that Schoox effectively facilitates collaboration and ensures effective information exchange among team members.
Additionally, users suggest reaching out to customer service for any assistance with Schoox as they believe the support team can provide helpful guidance. Furthermore, users recommend utilizing Schoox for both training and management purposes. Lastly, users highlight how well Schoox works with SCORM files, making it a convenient choice for integrating different learning content formats.
Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
June 14, 2022
As an internal library, Schoox is a good choice
Schoox serves as a resource for in-house training and development. Schoox is a repository for training/orientation and professional development programs. They may then be accessible by everyone in the team for further education. It is possible to keep track of which courses have been finished and which ones need to be completed using Schoox, an online platform. It is also used to track tests that indicate students' comprehension of the course material.
- Effective tests may be created quickly and easily thanks to the use of this template.
- For uploading documents or adding connections to websites, it is easy to use.
- There are already a slew of useful training films included.
- The website was upgraded, but it's hard to navigate. None existed.
- I believe you can't duplicate tests between classes. If I wish to use an exam from one course in another, I must make it again.
- Most of the videos are confusing. They should be concise. Too many distract employees.
October 02, 2017
Another Day in Paradise.....
Train is being used currently with our service team for the new staff member training classes. We are developing our own customized training program for all departments as soon as we have the time to record training videos. Will be a huge asset as we progress forward with our custom training programs at all locations.
- Ease of use for new employees. It is fluid and easy to navigate.
- Ability to recap and review throughout training. It is simple to revisit different videos if training questions persist.
- Customization testing is great. It is easy to customize and update testing to keep up with an ever changing restaurant landscape.
- Test question answers are hard to program because of so many variables in answer typing/spelling.
- Programming is not fast because of having to jump around so many different tabs to navigate the site.
- Would like to see a more streamlined site in general.
July 17, 2017
HotSchedules Train Review
We use it for all of our training for managers and hourly team members.
- Detailed testing for each dept
- Accountability for tests not taken from a tracking standpoint
- And rewards points to employees who have taken the tests
- Once a test is written it is very hard to change the percentage needed to pass the test.
July 14, 2017
Graffiti Schoox
The platform is for the entire organization. This provides an ongoing training toolbox for the brand.
- Training video uploads
- Tracking and validation
- Ease of use
- Attach to the HotSchedules app
July 12, 2017
Anything you need, it's there!
We use HotSchedules Train consistently at all of our field locations as well as in our home office. Of course, it's used by our training department. It's also used by management in the field to train up new crew members. But we also use it to constantly improve the knowledge of our seasoned team members. There's no shortage to how many courses, exams, curricula, etc., that you can upload. It addresses the problem of inconsistent training. Every crew member has access to the same and, more importantly, correct training. There's no risk of one trainer showing a shortcut or another one showing a new trainee how to do it "their way." There is one way to do a task and the trainee is learning the corporate approved method. This ensures successful training. Successful training of all crew members leads to a successful location.
- The ease of uploading documents or slideshows or videos for new training courses. This is the most important part of training, the content. [It's] Personalized to our company's needs to make us as successful as we can.
- The ability to track every enrolled person's progress. It has date and time stamps, percentage complete, etc. You can also set deadlines that they must complete by. This is a plus for fast paced companies that need precise updates at all times.
- The support team for HotSchedules Train is amazing. I speak to a real person every single time. They are in a positive and upbeat mood every single time. They have solved my problem almost every single time. The only time they didn't solve my problem was because it was a function that didn't exist yet. I get a follow up email that summarizes our discussion, in case I did not take proper notes. This team is a serious wealth of information and problem solving.
- Ease of access. You can access this tool anywhere, anytime, from any piece of technology. In the office we use it on our desktops. In the field they use tablets and cell phones. All processes work.
- There is a functionality that I thought existed but does not. The ability to copy old training and paste it into a new course. This would help because we personalize training based off location, but the bulk of the training stays the same. To be able to start with a fresh slate with no student stats in the course would be beneficial. Right now you can copy and paste into the same course. I want to be able to start a new course with documents already uploaded and exams already made. Then I could make minor tweaks and push out immediately.
- I have trouble understanding the organization of where to find courses. I find myself clicking the "content" tab, then the "me" tab, and finally the "training" tab. I would want a little more clarity in those descriptive words.
- I would want to see some improvement in the ease of getting to the course dashboard. Once the course is made and assigned, that's the most important area that we go to. Right now it's multiple screens to get there. Perhaps if, once the course is made and assigned, the button jumped to the top of the first screen once you hit "manage course" that would be great.
- I would be interested in seeing a side by side of how courses translate from a desktop view to a tablet or smart phone view. So after (or during) the course being built, showing what it looks like to remote users.
- The ability to send a reminder text about a course, as opposed to a reminder email. People all communicate in different ways. This would bridge the gap to those that primarily use texting.
July 11, 2017
The search is over for the perfect training software
Currently HotSchedules Train powered by Schoox is being utilized by our entire organization. We currently have 6 restaurants in our group and every single employee is on Schoox. Schoox will be used 100% for our new hire training program for all positions (server, host, bartender, line cook, prep cook, dishwasher, managers). The number one business problem that Schoox addresses is consistency. With Schoox, we can nearly guarantee that every single new hire is seeing all of the material because it can be tracked, and quite easily I may add.
- Ease of use - this product is so easy to use! Building courses, curriculum, tracking, etc.
- Tracking - we FINALLY have a way to track tests and completion of courses! An absolute LIFESAVER.
- Accessibility - it seamlessly works on all platforms (iPads, computers, cell phones).
- Syncing - I have run into some errors with employees not syncing over from HotSchedules.
July 05, 2017
SchooX Review
HotSchedules Train is used by our entire organization. This is the system we use to train everyone in our company from hourly team members, to general managers and minor additions to our menu or a new system being implemented in our company. We use almost every aspect of this training tool minus a few. It is my job to create and upload our training into the system as well as maintain its accuracy.
- Testing: The testing that HotSchedules Train provides is great because it allows you to create your own questions and answers providing multiple different types of questions.
- Organized: The organization of this training system is very well put together. Being able to break down your training into curricula, course, lecture, on the job training. The system also allows you to create different categories for different curricula.
- Reporting: At Hickory Tavern we are big into the reporting this system offers. We can view reporting any way we would like to. By location, job code, individual, course, curricula, you name it. This makes it easy for the training department to see where our training lacks.
- User accounts: HotSchedules Train has each user in the system by first and last name which is a great tool but this becomes a problem when you have more than one person in your company with the same first and last name. Maybe they should identify by email instead of name so accounts of users with the same name do not merge together.
- Copying Course or Test: Throughout the system you see the option to copy a course or a test but then the only place you can "paste" is within that same course or test. If I am creating two different courses or test that are similar it would be easy to use this function if it were designed a little better. Instead to "copy" a quiz you need to add all questions to a pool. In order to "copy" a course you would need to just create a new one from scratch.
June 30, 2017
why Schoox is good for you.
We use Schoox to train all hourly employees and sometimes salaried. It is a great program and very user-friendly. It has great tracking and reporting abilities that make it easy to hold employees accountable.
- Great tool to create courses and quizzes to train your staff. It has the ability to upload videos, web links, PDF files and more.
- Has a function where you can track everyone's process in training. Very nice tool when you have 20 + locations.
- As an admin you can control and build your entire program to your liking. You control permissions, access levels, managing your company's staff and more.
- If you have a lot of courses, it can sometimes get lost if you don't organize it.
- Having to wait 24 hours for Hotschedules to connect with Schoox is a pain.
- Sometimes the automatic rules don't work. I have to manually add members to the program at least twice a week (having multiple locations turns can turn into manually adding 10 + employees a week).
June 30, 2017
Loving me some Schoox!
Right now we are using Schoox for all of our FOH training. All servers and support staff go through their checklists and testing from orientation through training completion. We then do all menu testing and new feature training through Schoox. It has made the accountability of completion much easier.
- Across the board, we can see where things have been completed and in what locations they are not being completed. We can see an overview of what scores are on testing which allows us to see where our training may be lacking.
- When we have a new roll out such as a new drink, we send out a video to all on how the drink is made and the correct garnish.
- We send out general notices on Schoox as well. So, for example, we are rolling out a new wellness program. We send out new notices for opportunities for taking advantage of the program.
- We wish that we could print out the test so that people who are not computer savvy could take it in the written form.
- Would like to have a feature where if the test is not passed by a certain date they cannot clock in without an over ride.
- Would like to add picture to the title of new training class.
June 26, 2017
Schoox - EASY!
We use Schoox mainly to administer testing and assessment, measure competency and track training completion for our restaurant leadership roles.
- It is extremely easy to build simple courses and tests using SMEs and not professional developers.
- The UI is extremely easy to use and the help files and support documentation allow one to complete work within Schoox without needing much training.
- The integration with our HRIS system was very easy to do.
- I wish there were an easier way to set up dashboards for regional trainer reporting.
- Not all of the features work well on mobile devices (e.g. polls).
- I would like to have access to more administrative features on the mobile app.
June 23, 2017
Why Schoox!
Score 9 out of 10
Vetted Review
Verified User
Schoox has cut training time for both back-of-the-house and front-of-the-house while increasing service standards and brand knowledge. Schoox allows me to confirm that the knowledge/classroom portion of our training is being completed with all our new team members prior to starting their first solo shift. This format is ideal for most of our team members, they love using a tablet, iPad or smartphone as the source of communication/training.
- The reporting feature is great for follow-up.
- The training allows communication via text or video.
- I like that you can use the courses across different curriculums.
- I don't like the fact that you can not add content to a course without it changing existing team members' scores to incomplete. I want to add (not replace) a video or document and it only affects future team members, not existing ones.
- I wish that assigned curriculums were easier for new team members to identify. People get confused from what is assigned/required and want is available (extra course or curriculums available to everyone but not required).
We are using HotSchedules Train across the entire company. We manage 19 locations and 10 different concepts. We use Train for our new hire training for all positions, both hourly and manager, in the restaurants as well as continuing education for those that want to learn more. Train allows us to deliver a consistent message to our employees as well as quickly updating that message as necessary.
- Using the App for training as well as On the Job Training (OJT) checklists. Our trainees and trainers can work from a shared checklist on all the key training areas to make sure everything is covered.
- Creating courses and curricula is very simple. The ability to pull websites into the training course has made managing the course data very simple for us.
- The reporting page is very simple to navigate and looking up the progress of a trainee takes seconds.
- Auto-assigning courses and curricula to new hires has made it very simple to begin training at the store level. No new procedures for the managers to learn to get a new employee started. Jobs pull right from the POS and the necessary courses are assigned based on the job.
- Looking up an individual employee's progress on line is very simple and intuitive. But finding the right report for training is not and can take lots of time to find what you are looking for.
- The mobile app needs to have more of the social features like the Leader Board and creating a new message.
- We have 9 different concepts in our training academy, I would like to be able to restrict the courses and curricula to those that only apply to specific concepts. Similar to how the content can be assigned to different units.
June 16, 2017
Consistency is king!
Schoox is being used as the main training tool in our restaurants. It is used across all departments and job roles (except administrative and director levels) in the restaurants. The main business problem that it addresses is the difficulty of consistent training as an organization is growing. We believe consistent training is the only way for a business to not lose it's "soul".
- The ability to maintain a streamlined message
- integration with hotschedules, specifically with importing and managing users based on job codes
- Automated features for getting information to new hires and new roles
- Clunky interface, not as intuitive as other competitors
- Curricula and courses differentiation is often confusing to new users
- Strange conversion of certain PDFs
- We'd love to see the ability to customize our academy a bit more to make it more on brand
June 12, 2017
Schoox - Powered by the People
We have all our employees take quizzes though Train. We also have new hires watch videos we have set up.
- The system grades all the quizzes so managers and team members do not have to.
- Train provides an easy way to create new training material and reaches all your current employees.
- The navigation of the site is confusing and hard to get from one place to another.
- The report dashboard is a bit confusing.
June 12, 2017
If You Don't Use HotSchedules Train powered by Schoox - You're Complicating Your Processes
We have implemented HotSchedules Train powered by Schoox in multiple restaurants that I work with. It has been instrumental in each organization for training. Training is shifting and our employees need to feel developed. Most restaurants don't have the time or the resources to always develop employees so they lose good employees. When we transitioned over to HotSchedules Train, it has allowed us to focus more on developing.
We also utilize HotSchedules Train for quizzes and testing as well as being able to see the analytics on where our employees are in training, how they're comprehending what we're teaching, and see how that translates into the actual locations.
Of course, this doesn't replace our current training program but it was a seamless transition and our employees absolutely love this new style of learning. It's super easy to teach people how to use it and can be used anywhere and everywhere.
Lastly, it was amazing to have courses already made which came with HotSchedules Train/Schoox to minimize the time having to create courses and finish up necessary certifications almost instantly.
We also utilize HotSchedules Train for quizzes and testing as well as being able to see the analytics on where our employees are in training, how they're comprehending what we're teaching, and see how that translates into the actual locations.
Of course, this doesn't replace our current training program but it was a seamless transition and our employees absolutely love this new style of learning. It's super easy to teach people how to use it and can be used anywhere and everywhere.
Lastly, it was amazing to have courses already made which came with HotSchedules Train/Schoox to minimize the time having to create courses and finish up necessary certifications almost instantly.
- Training analytics
- Ease of usage
- Implementaiton
- A better UI for the admin when building courses
June 12, 2017
Just do it!
We use it for our training so we don't have to print it out and it is easier to manage since we don't have to correct the tests or quizzes. Anytime we have a menu change we can create a training and then a quiz instead of holding an all staff meeting, saving money.
- Training - You can create and customize a training course for any department.
- Ongoing training - As people advance in their positions you can invite them to learn more details of their jobs by posting videos or training courses to watch from the comfort of their homes.
- Navigating is sometimes difficult as with some employees I can see their accomplishments and go back and others I have to click back on admin and then manage members.
- I think for businesses not using the publish for others to see outside of their company you could have a tier without all the "extras".
- If you add to a course that somebody has already completed 100% it should not make them re-take the additional information unless you specify so.